ADA Compliance
Our commitment to providing accessible services for everyone
Our Commitment to ADA Compliance
Upper East Home Care is committed to ensuring our website and services are accessible to people with disabilities in accordance with the Americans with Disabilities Act (ADA). We strive to meet WCAG 2.1 Level AA standards and continuously work to improve accessibility for all users.
Website Accessibility
Our website includes numerous features designed to ensure accessibility:
- Semantic HTML structure for better screen reader compatibility
- Appropriate color contrast ratios for text and background elements
- Alternative text descriptions for images
- Keyboard accessibility for all interactive elements
- ARIA attributes to enhance screen reader information
- Consistent navigation throughout the site
- Resizable text without loss of functionality
- Form labels and instructions for assistive technologies
Physical Facility Accommodations
In addition to our digital accessibility efforts, Upper East Home Care ensures our physical facilities are accessible to individuals with disabilities:
- Wheelchair accessible entrances and facilities
- Accessible parking spaces
- Elevators with braille indicators
- ADA-compliant restrooms
- Service animal accommodation
Service Accommodations
Upper East Home Care is dedicated to providing accessible services for all clients:
- Staff trained in disability awareness and sensitivity
- Provision of materials in alternative formats (large print, braille, electronic)
- Communication assistance including sign language interpretation when needed
- Flexible scheduling to accommodate specific needs
- Customized care plans that address accessibility requirements
Continuous Improvement
We regularly review our accessibility practices and welcome feedback on how we can improve. Our accessibility initiatives include:
- Regular website accessibility audits
- Staff training on accessibility best practices
- Consultation with accessibility experts
- Implementation of accessibility feedback from users
Contact Us About Accessibility
If you encounter any accessibility barriers on our website or with our services, please contact us:
- Email: accessibility@uppereasthomecare.com
- Phone: (212) 555-6789
- Postal address: 123 East 86th Street, New York, NY 10028
We aim to respond to accessibility inquiries within 3 business days.
ADA Compliance Statement
Upper East Home Care affirms that we do not discriminate on the basis of disability in our services, activities, or employment practices. We are committed to providing equal access and opportunity for all individuals in accordance with the Americans with Disabilities Act and other applicable laws and regulations.
Last updated: June 15, 2023